Edit ticket

Edit ticket by code

HTTP Request

[PUT] /api/v6/tickets

Body Parameters

Parameter	Type	Require	Description
ticket_code	string	yes	Ticket code
ticket_title	string	yes	Title of the support request
ticket_content	string		Content of the support request
cate_id	integer	yes	Support category
contact_id	integer		Support contact
account_id	integer	yes	Supporter
status_id	integer	yes	Ticket status
expected_at	string		Desired completion date in (Y-m-d H:i:s) format
emergency_phone	numeric		Phone number

Example

HTTP Request

PUT api/v6/tickets HTTP/1.1
Host: example.getflycrm.com
Content-Type: application/json
{
  "ticket_code": "FSWKAY5WQ0",
  "ticket_title": "TEST PUBLIC",
  "cate_id": 1,
  "account_id": 1,
  "status_id": 1
}

Status

200 OK

Response

{
  "message": "Successfully updated",
  "id": 4
}