Support Categories

Get a list of topics that need support, used in creating tickets

HTTP Request

[GET] /api/v6/ticket_categories

Query Parameters

Fields

Fields	Type	Description
id	integer	Identifier
cate_name	string	Category name
description	string	Description
valid	string	Valid or not
creator_id	bool	Creator
start_response_text	integer	Default text when creating a new ticket
end_response_text	integer	Default text when closing a ticket
parent_id	integer	Parent category
related_users	integer	Related users
created_at	integer	Creation time
updated_at	integer	Modification time
deleted_at	integer	Deletion time
deleted_by	integer	Deleter

Filtering

Fields	Support	Type	Description
id	eq	integer	Identifier
user_id	eq	integer	Valid or not

Sort

Sort (field)	Direction
id	asc,desc

Limit & Offset

	Type	Description
Limit	integer	Number of records to retrieve
Offset	integer	Number of records to skip

Example

HTTP Request

GET api/v6/ticket_categories?fields=cate_name&filtering[id]=4&limit=1&offset=0 HTTP/1.1
Host: example.getflycrm.com
Content-Type: application/json

Status

200 OK

Response

{
  "data": [
    {
      "id": 4,
      "cate_name": "Email Marketing",
    }
  ],
  "has_more": false,
  "offset": 0,
  "limited": 1
}