Category List

Endpoint: GET /api/v6.1/ticket/categories

Description: This API is used to retrieve a list of ticket categories.

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Request

Method: GET

Headers:

X-API-KEY: <your-api-key>

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Response

Status: 200 OK

Content:

{
  "data": [
    {
      "id": 1,
      "cate_name": "System Error"
    },
    {
      "id": 2,
      "cate_name": "Feature Explanation"
    },
    {
      "id": 3,
      "cate_name": "Urgent Support Request"
    },
    {
      "id": 4,
      "cate_name": "Other"
    }
  ],
  "offset": 0,
  "limited": false
}

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Notes

• No query parameters are required.
• The response includes an array of category objects.
• The offset and limited fields are for pagination if applicable.

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cURL Example

curl --location 'https://<your-domain>/api/v6.1/ticket/categories' \
--header 'X-API-KEY: <your-api-key>' \
--header 'Cookie: <session-cookie-of-yours>'

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Error Handling

| Error Code | Description |\n|--------|----------------------------------|\n| 401 | Unauthorized – Invalid API key or session |\n| 403 | Access Denied |\n| 500 | Internal System Error |\n